FAQ
I don't know which journal to buy, what do you recommend?
The 3-month journals are perfect for someone who loves to journal on the vacations they take each year or someone who is going on a 3 month backpacking adventure. It is compact and fits 90 days of memories. If you are planning on taking one journal on a trip longer than 3 months, we recommend the 6 month version so that you can keep all your memories in one spot.
Why is there only one shipping option?
Since we have just launched our first copies of The Express Travel Journal it means we only have standard shipping available.
Why didn't I receive a tracking number with my order?
Currently we cannot automate sending out the tracking number with your order, but if you don't receive your journal with 14 days or need the tracking information for other reasons you can send an email to expresstraveljournal@gmail.com and we will get it sent to you.
How long will it take to ship?
Depending where you are the journal should ship within 7-14 days, please be patient but don't hesitate to reach out if it hasn't been delivered within that time frame. Additionally, we use third party couriers to ship so there may be times where your products are delivered earlier or later than expected.
Shipping Information
Please ensure you have the proper address and contact information when checking out. If there is failure to deliver because of a mistake while checking out you will be responsible for the costs to reship.
Return Policy
We will not be issuing refunds or accepting returns. If your journal arrives damaged or defective please contact our customer service at expresstraveljournal@gmail.com.